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WHY VOCALLS

Effective, easy-to-use AI automation

We create quick, clear AI automation solutions supported by our expertise so companies don’t just succeed–they thrive.

THE PROBLEM

Outdated automation leads to stagnant CX

Customers expect faster and more efficient resolutions. Agents are stretched thin by the increase in incoming queries. Other AI platforms are complex and take time to implement.

THE SOLUTION

VOCALLS AI automation elevates customer care

Cultivated customer relationships

Issues are resolved faster with no wait times on any channel. Customers get the right answer or are seamlessly handed over to an agent for complex queries.

Empowered agents

Combining human and AI creates evolved productivity and decision-making. Agents can take on more complex tasks and leave the boring, repetitive queries to AI.

Solutions that
work for you

We work closely with you to design an AI automation solution tailored to your needs, supported by our expertise. Ready to test within days, your AI solution can continuously improve based on your key metrics.
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less time spent on maintenance
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reduction of operational costs
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improvement in process stability
our promise

With VOCALLS you get

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%
Cost reduction
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Call capacity
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%
AHT reduction
0
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Wait time

Save money and increase revenue with AI automation

"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."
Lenka Adamová
Head of voicebot Implementation at Société Générale
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Jan Štofaňak
Process Manager at ČSOB
"The proactive approach of the VOCALLS team is of great importance to this success. They are very interested in understanding our processes and they convert this understanding into voicebot programming. Cooperation with them has always been very productive in finding the best solutions."
Zbigniew Macura
CEO at Allianz Partners
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa

Save money and increase revenue with AI automation