VOCALLS products automate repetitive tasks such as outage alerts and resolutions, cross-selling, and FAQs.
VOCALLS client success
Common tasks you can automate
Alerts and notifications
Happy customers, productive agents, money saved
Fast and reliable resolutions
Deliver consistent, personalized self-service experiences on every channel with no wait time.
Fully informed escalation
Complex tasks can be escalated to the relevant agent with full context.
Available on demand
Customers can find the help they need on any channel for convenient resolutions at any time.
Real use cases, outstanding results
"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."
Head of voicebot Implementation at Société Générale
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Process Manager at KBC
"The proactive approach of the VOCALLS team is of great importance to this success. They are very interested in understanding our processes and they convert this understanding into voicebot programming. Cooperation with them has always been very productive in finding the best solutions."
CEO at Allianz Partners
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa