VOCALLS FOR
Education
Augment your edtech stack with conversational AI automation that delivers results for both online and in-person institutions.
VOCALLS client success
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Cost reduction
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Call capacity
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AHT reduction
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Automation
USE CASES
Common tasks you can automate
Pre-screening
Account management
Payments and invoicing
FAQs
Appointment booking
Registration
Surveys
IT helpdesk
Reminders
Application status
BENEFITS
Happy customers, productive agents, money saved
Fast and reliable resolutions
Deliver consistent, personalized self-service experiences on every channel with no wait time.
Fully informed escalation
Complex tasks can be escalated to the relevant agent with full context.
Available on demand
Consumers can find the help they need on any channel at any time, so they get convenient resolutions even for offline queries.
SUCCESS STORIES
Real use cases, outstanding results
"With VOCALLS, the average handling time (AHT) reduced by 78%. We were also able to answer 120% more calls for tracking packages."
Gizeth Paulina Torres Ocejo
Innovation Manager / Estafeta
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Jan Štofaňak
Process Manager at KBC
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa