HOW IT WORKS
A simple solution with maximum impact
VOCALLS voicebots simplify customer care, increase efficiency, and deliver swift resolutions that lead to high CSAT scores.
CONVERSATIONAL AI
Streamlined interactions for elevated customer care
VOCALLS AI voicebots are designed to efficiently manage repetitive tasks so agents can focus on more complex tasks.
WHAT WE OFFER
Effective customer care automation
24/7 coverage and verification
The VOCALLS platform offers end-to-end automation. Pull data from your CRM so every point of contact is personalized and securely authenticated.
Faster resolutions with no wait time
AI can work around the clock to quickly process both inbound and outbound tasks.
Agent assist and handover
Complex tasks are handed over to agents with full context for better productivity and decision-making.
Natural, personal interactions
Customers can speak without relying on keywords thanks to our powerful natural language processing engine.
Continuous improvement
Analyze data through the customizable statistics dashboard to optimize the performance of your AI voicebot.
INTEGRATIONS
Native and custom integrations
View all integrations
VOCALLS seamlessly integrates with your current tech stack for quick implementation and analytics.
SECURITY
Data protection
Cloud-based, on-premise, or hybrid storage options keep your data secured.
24/7 ops
99.95% uptime commitment
SOC 2 compliant
PCI compliant
GDPR compliant
Save money and increase revenue with AI automation
HOW WE CAN HELP
Use cases across industries
SUCCESS STORIES
Real use cases, outstanding results
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Jan Štofaňak
Process Manager at KBC
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa