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Simple solutions. Maximum impact.

VOCALLS is an easy-to-use AI customer care automation platform customizable for your use case.


Streamlined interactions for elevated customer care

VOCALLS AI solutions are designed to efficiently manage repetitive tasks so agents can focus on more complex tasks.


Effective customer care automation

Omnichannel coverage and verification

The VOCALLS platform offers automation for every channel: voice, chat, and email. Pull data from your CRM so every point of contact is personalized and securely authenticated.

Faster resolutions with no wait time

AI can work around the clock to quickly process customer queries through voice, chat, and email.

Agent assist and handover

Complex tasks are handed over to agents with full context for better productivity and decision-making.

Natural, personal interactions

Customers can speak without relying on keywords thanks to our powerful natural language processing engine.

Continuous improvement

Analyze data through the customizable statistics dashboard to optimize the performance of your AI solution.

Tailored solutions ready within days

With our low-code platform, your solution can be ready to test within days. Our experts work closely with you to design a solution that fits your needs and your current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.


Native and custom integrations

View all integrations

VOCALLS seamlessly integrates with your current tech stack for quick implementation and analytics.


Data protection

Cloud-based, on-premise, or hybrid storage options keep your data secured.

24/7 ops
99.95% uptime commitment
SOC 2 compliant
PCI compliant
GDPR compliant

Save money and increase revenue with AI automation

"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."
Lenka Adamová
Head of voicebot Implementation at Société Générale
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Jan Štofaňak
Process Manager at ČSOB
"The proactive approach of the VOCALLS team is of great importance to this success. They are very interested in understanding our processes and they convert this understanding into voicebot programming. Cooperation with them has always been very productive in finding the best solutions."
Zbigniew Macura
CEO at Allianz Partners
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa

Save money and increase revenue with AI automation