By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
PreferencesDenyAccept All Cookies
HOW IT WORKS

A simple solution with maximum impact

VOCALLS voicebots simplify customer care, increase efficiency, and deliver swift resolutions that lead to high CSAT scores.

Voicebot
Voicebot
Increase outbound and inbound calling
Chatbot
Chatbot
Engage more customers
Emailbot
Emailbot
Reallocate time spent reading and assigning emails
LiveTranslate
LiveTranslate
Translate live so agents can help every customer
CONVERSATIONAL AI

Streamlined interactions for elevated customer care

VOCALLS AI voicebots are designed to efficiently manage repetitive tasks so agents can focus on more complex tasks.

WHAT WE OFFER

Effective customer care automation

24/7 coverage and verification

The VOCALLS platform offers end-to-end automation. Pull data from your CRM so every point of contact is personalized and securely authenticated.

Faster resolutions with no wait time

AI can work around the clock to quickly process both inbound and outbound tasks.

Agent assist and handover

Complex tasks are handed over to agents with full context for better productivity and decision-making.

Natural, personal interactions

Customers can speak without relying on keywords thanks to our powerful natural language processing engine.

Continuous improvement

Analyze data through the customizable statistics dashboard to optimize the performance of your AI voicebot.
DESIGN, TEST, LAUNCH

Low-code solutions ready to test within days

Our experts work closely with you to design a voicebot that fits your needs and your current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Book a meeting

INTEGRATIONS

Native and custom integrations

View all integrations

VOCALLS seamlessly integrates with your current tech stack for quick implementation and analytics.

SECURITY

Data protection

Cloud-based, on-premise, or hybrid storage options keep your data secured.

24/7 ops
99.95% uptime commitment
SOC 2 compliant
PCI compliant
GDPR compliant

Save money and increase revenue with AI automation

Book a meeting

See VOCALLS in action

HOW WE CAN HELP

Use cases across industries

Account & Order Management
Authentication
Bookings and appointments
Billing & Payments
Call routing
Customer Service
Outbound Calling Reminders
Troubleshooting
SUCCESS STORIES

Real use cases, outstanding results

"With VOCALLS, the average handling time (AHT) reduced by 78%. We were also able to answer 120% more calls for tracking packages."
Gizeth Paulina Torres Ocejo
Innovation Manager / Estafeta
"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."
Lenka Adamová
Head of voicebot Implementation at Société Générale
"We were very satisfied with our cooperation with VOCALLS, we liked the solution they provided, and it fully met our expectations!"
Jan Štofaňak
Process Manager at KBC
"The proactive approach of the VOCALLS team is of great importance to this success. They are very interested in understanding our processes and they convert this understanding into voicebot programming. Cooperation with them has always been very productive in finding the best solutions."
Zbigniew Macura
CEO at Allianz Partners
"Their speed of resolving requests is really surprising! The quality of the delivered services meets our expectations. A really great partner."
Ing. Michal Jirman
Head of Methodology and Controlling Department at Kooperativa

Save money and increase revenue with AI automation

Book a meeting

See VOCALLS in action