The AI-powered telephone bot

Outbound calls
Conversational style
Inbound calls
Context-sensitive speech processing
Learn moreContact us

The voicebot handles inbound calls
24/7

and ties in with a conversational style

The voicebot easily carries out
customer surveys

and provides you with NPS data

With a success rate of
at least 90%
the voicebot finds out why customers are calling

Offers tailored solutions and if required transfers the call to a customer service representative

The voicebot is suitable for running extremely
powerful
outbound campaigns

The voicebot calls customers, provides them with relevant information and collects feedback

Our clients

Case studies

Our latest news

23 June
For customers

Voicebot in Kooperativa exceeds 70% success in debt collection

Closed · 4 April
Job offer

Finance Assistant

We are looking for the right hand of our financial director, an ambitious and experienced AP/AR specialist.

More info

14 March
Technology

How our conversation designers teach voicebots to speak

Closed · 30 March
Job offer

Sales director – Europe

We are looking for a strong and enthusiastic sales director, somebody we can rely on to build a sales department from scratch for the purpose of entering a new market.

More info

8 December 2021
Technology

What do voicebots do when no one is calling?

11 October 2021
Cooperation

AI from VOCALLS handles enquiries at Packeta

5 October 2021
Technology

AI vs. AI: Why two voicebots are calling each other?

1 October 2021
For customers

De Vries Group: Case Study

24 September 2021
For customers

AAA AUTO: Case Study

25 August 2021
For customers

Europ Assistance: Case Study

16 August 2021
Technology

VOCALLS Reporting

4 March 2021
For customers

In ČSOB calls are handled by AI from VOCALLS

19 October 2021
Technology

Voice technologies in a post-pandemic world

26 February 2021
For customers

4 examples of using voice robots

26 February 2021
Technology

How to choose a good voicebot?

5 August 2020
For customers

5 rules of customer care 2021

17 July 2020
Cooperation

We are a partner of the Google Cloud Platform

18 June 2020
For customers

Do you know how much an operator on a customer line really costs?

18 May 2020
About Us

We've raised investment 10 mil czech crowns for the product development

We guarantee

Save time and money ⋅ 1000+ simultaneous calls ⋅ Up to 300% cheaper than a human operator
 Be available 24/7 ⋅ Collect information on weekends or at night ⋅ Never miss a call ⋅ Perfect for SLA
Increase profit ⋅ Cut costs on call-centers ⋅ Increase customer‘s satisfaction ⋅ Engage old leads ⋅ Measure customers‘s satisfaction ⋅ Schedule appointments with the sales team

Start from Pilot

  • ↙ Inbound or ↗ outbound campaigns
  • Customised call scripts
  • Custom integration
  • 8/5 support
  • Complete campaign report
from
7
5
0

After Pilot

  • Various monthly packages
  • Edit call scripts in Designer
  • Reporting
  • Documentation
  • 8/5 support
from
0
,
1
1
/
min

Enterprise

  • Cloud / On-premise / Hybrid
  • ∞ Unlimited parallel calls
  • Workshops
  • Custom support
Get full control ⋅ Edit or make new scenarios ⋅ Real-time data transfer from each call to your CRM
Use flexible reporting and monitoring in real time ⋅ Sort out calls with the heatmap ⋅ Schedule outbound campaigns
Start, pause or stop campaigns at any time

Launch the voicebot in just a few days!

Tell us about your tasks, and we will launch your project.
It takes 4 days, on average, to start a campaign.

We make an offer
Conversation designers create call scripts
The dev team sets up integrations
You approve the project
The project is launched!
Contact us
 

By the way,

We have chatbots, too

They come with a voicebot

All-In-One Platform

Ask our sales team :-)

5 times Czech Contact Center Award Winner

2019
2020
2021