Call log
Voicebot
Our voicebots lead the industry in groundbreaking features.
With LiveTranslate, every customer is covered. Agents can speak with customers in any language through real-time translation.
Barge-in
Low latency
Custom synthetic or real voices
Prosody editing
Context-sensitive speech processing
Unlimited simultaneous calls
Proprietary NLP engine
Our voicebot speaks for itself.
Chatbot
Our chatbot handles routine requests like FAQs, filling out forms, and assigning complex conversations to an agent.
OpenAI integration
Button or text input
Images, videos, hyperlinks and attachments
Transfer to an agent
Emailbot
Our emailbot can recognize topics, reply, and forward emails to the right agent or department.
Topic detection
Language detection
Entity extraction
Automatic replies
Real use cases, outstanding results
"We especially appreciate the individual pro-client approach, professionalism and ability to respond quickly and willingly to the new challenges that business is constantly bringing."
Lenka Adamová
Head of voicebot Implementation atSociété Générale
100
x
Call capacity
92
%
Success rate
55
%+
Reduction in AHT
20
M+
Conversations automated