© 2021 VOCALLS Inc s.r.o.

Cookies Declaration

Dear visitor,

We would like to inform you that this website and the web application ​www.vocalls.ai and www.vocalls.cz are operated by Vocalls Inc s.r.o., Company Registration Number: 064 13 421, registered office Rostovská 314/14, 101 00 Prague 10 – Vršovice, entered in the Commercial Register administered by the Municipal Court in Prague, Section C, file number 2817, and that this website uses Cookies.

1. What are cookies?

Cookies are small data files that are created by the web server and stored through the web browser onto your device (computer, laptop, tablet or mobile phone) for the following purposes:

To increase your comfort and satisfaction.

Using cookies, our company evaluates the behavior of visitors on this website and carries out marketing and statistical analysis with the aim of providing a user-friendly experience.

How does it work?

When you visit www.vocalls.ai and www.vocalls.cz Cookies are stored on your device, which identify the respective machine and then, using technology developed by Google (company HQ: Google LLC; 1600 Amphitheatre Parkway; Mountain View, CA 94043; USA), we collect various information about you, our visitors, so that we could make our application more accessible and targeted to your needs. The collected data is processed within Google technology in bulk in the form of grouped data. Our company does not analyze particular IP addresses, or a particular Cookie record.

Click on the following link to find out more about how Google uses its technologies: https://policies.google.com/

or: ​https://policies.google.com/privacy?hl=cs


If you have expressed interest in our application, you might encounter an advertising campaign on social networks, for instance on Facebook (registered office: Facebook Ireland Ltd.; 4 Grand Canal Square; Grand Canal Harbour; Dublin 2; Ireland) – you can read more about it on: https://www.facebook.com/policy/cookies or on https://www.facebook.com/policy.php or on LinkedIn (registered office: LinkedIn Ireland Unlimited Company; Attn: Legal Dept. (Privacy Policy and User Agreement); Wilton Plaza; Wilton Place; Dublin 2; Ireland), for more information, go to: https://www.linkedin.com/legal/cookie-policy​.

2. How the application works

Cookies nám pomáhají ke snadnější identifikaci návštěvníka a zapamatování jeho individuálního nastavení. Pokud se zaregistrujete, přihlásíte a/ nebo opakovaně navštěvujete naši webovou aplikaci ​www.vocalls.cz,​ udržujeme Vaše přihlášení a ověření prostřednictvím souborů Cookies.

Při každé další návštěvě nemusíte údaje znovu vyplňovat a po přihlášení vidíte personalizovaný obsah tak, jak jste si jej přizpůsobili a údaje, které jste do systému www.vocalls.cz​ již vložili.

3. Deleting Cookies

If you do not wish to use any of the above features, delete Cookies on your device using your internet browser. You can find more information in the help section of your web browser.

Google Chrome: ​https://support.google.com/chrome/

Internet Explorer: ​https://support.microsoft.com/cs-cz/help/278835/how-to-delete-cookie-files-in-internet-explorer

Edge: https://privacy.microsoft.com/cs-cz/windows-10-microsoft-edge-and-privacy

Firefox: https://support.mozilla.org/cs/kb/vymazani-Cookies

Safari: https://support.apple.com/en-us/HT201265

Or you can set your device into the “DNT” mode (Do not track - https://support.google.com/chrome/answer/
) or InPrivate (https://support.microsoft.com/cs-cz/help/4026200/windows-browseinprivate-in-microsoft-edge )​ depending on the technology that you use.

4. More on Cookies

You can find a statement of the Office for Personal Data Protection and the GDPR of the Office for Personal Data Protection here: https://www.uoou.cz/vismo/dokumenty2.asp?id_org=200144&id=29966&n=Cookies-a-gdpr

5. Disabling Cookies

You can set your internet browser so that it does not allow for the storage of any Cookies or that will allow for the storage only of those cookies selected by you onto your device. In this case, however, our company will not be able to ensure the correct and expected functionality of our website, and at the same time, you will lose the opportunity to use some of the parts and functions of this website.

Or you can use an internet browser plug-in that will help you manage your Cookies, for instance: ​https://tools.google.com/dlpage/gaoptout?hl=cs

You can find more information on Cookies on the websites: https://www.aboutCookies.org and https://policies.google.com/

Annex 1: Overview of Cookies used

Name Who has access to informationDescription
These are cookies from our websiteAuthorization cookies
ARRAffinityThese are cookies from our websiteScaling support
These are cookies from our website
GoogleGoogle analytics

All the above cookies are never used for a different purpose than that listed in this table.

1st place

Czech Contact Center Awards

Technology, 2019

1st place

Czech Contact Center Awards

Clients, 2020